If you wake up and decide that you hate us and we did not give you value for money, don’t worry we will give you your money back.
When we started our journey with Revitalise London, our core mission was to deliver value-driven healthcare which is instant and convenient.
Booking Deposits
100% refundable. No questions asked. Just make sure you give us at least 48 hours notice!
Consultation Fees
You attend a consultation but feel you did not get value for money
100% refund and allocated to in-clinic credit
Or
We’ll refund 50% of the consultation fee (Not applicable to Dermatologist Appointments)
Treatment Fees
You had the consultation and decided to proceed with treatment.
100% in-clinic credit
Or
50% of the treatment fee (excluding consultation and lab fees if applicable) refunded
General Terms
Refund requests must be submitted in writing to our patient support team at enquiries@revitaliselondon.co.uk within 4 weeks of the consultation or treatment date.
Refunds will be processed to the original payment method within 28 working days after approval.
Please note that all refunds and re-treatment options are subject to review and approval by our clinical team to ensure fairness and patient safety.
Contact Us
For any questions or to request a refund, please contact our team at:
+442045524481
enquiries@revitaliselondon.co.uk
22 Harley Street, Marylebone London W1G 9PL